Got a question for us? Here are some of the things we often get asked...

Are credit cards accepted and do you have a cash point?
We accept all major credit cards (except American Express) and there is no minimum spend within the shop and kiosk.  Unfortunately we do not have a cash point on site but cashback is available in the shop.

Can un-used credit be rolled over to the following year?
No.  All credit bought this year has to be used by October 28th.  Anything that isn’t used by then will be lost.

Is it free to park?  
We charge £4 to park but you will get this credited onto your Star Card when you buy one at the shop.

Are dogs allowed at Holywell Bay Fun Park?
Yes, we welcome well behaved dogs on leads.  They are allowed in all outdoor areas.  We have two dog refreshment stations on site.

Do you have baby changing facilities?
Yes, baby changing facilities are available next to The Diner.

Is there a meeting point for lost children?
We recommend that on arrival at the park you designate an area for meeting if your group should become separated. The Shop has a tannoy system should you need to make an announcement for your child.

What First Aid facilities are available at Newquay’s Holywell Bay Fun Park?
We have a basic first aid facility within our shop and arcade area.

Is there a discount for group bookings?
If you are planning a group visit to the Fun Park, please contact us prior to arrival to arrange a group discount. Non pre-arranged group discounts will not be given.

What should I wear for a day out in Newquay’s Fun Park?
We recommend wearing clothes that you can have fun and play in. Loose straps must be tied up on rides.

What happens if the weather is really bad?
Should there be extreme wet weather conditions during the day, the park may be closed in the interests of health and safety. This information will always be communicated as quickly and efficiently as possible to all guests on site. If you are in any doubt, please contact us before you set out to avoid disappointment.

Holywell Bay Fun Park is an outdoor attraction in Newquay, but there are still areas that can be enjoyed when the weather is not so great. Jolly Tots is an indoor soft play area located next to The Diner.

What times does the park open/close?
The park opens at 10.30am, please see our Opening Times page to confirm the days we are open. Closing times vary and will be communicated on boards within the park.

Are there any restrictions on the rides and attractions?
Certain height and weight restrictions apply on some attractions. Use our height filter on the rides page to confirm the available attractions for you or your child’s height.

Are there any places to eat and drink within the Fun Park?
We offer high quality eateries within our park to ensure your day out in at Holywell Bay Fun Park is as enjoyable as possible. The Diner offers a laid-back family friendly atmosphere within indoor and outdoor seating. Daisy’s ice cream parlour offers a wide range of ice-creams in a stylish parlour. At the neighbouring Holywell Bay Golf Club, Woody’s offers a wide range of food and beverages.

Do you cater for young children?
We pride ourselves on offering a great, fun-packed day out near Newquay. We have a fantastic selection of rides and attractions for all age ranges – so plenty to keep the young ones entertained for the entire day out!

Do you provide access for those with disabilities?
Yes, our park has disability access, including a toilet, wide doorways, ramps to all indoor areas and designated parking spaces.

Can I buy my tickets in advance?
Yes.   If you buy a star deal online ahead of visiting us you’ll save 10%.  When buying online, you will receive an e-receipt.   Just bring this to the shop when you arrive in exchange for your Star Card.

What happens if I lose an item of property within the park?
Lost property will be kept in the Fun Park shop or Manager’s Office for the season. If not claimed by the end of the year, lost property will be sent to the local charity.

How long are the queues?
Queue times will vary depending on the time of year, the popularity of the ride in question and the amount of guests we have in the park at any given time. Please contact us to check which days we expect to be busy or refer to the opening dates on this website.

Can I return to my car once I have paid and entered Newquay’s Holywell Bay Fun Park?
Once in the Park you are free to leave and re-enter at any time.

Can I bring a picnic on my day out in Newquay.
Yes you are welcome to bring your own picnic.  There are many areas where you can roll out your blanket or sit on our picnic benches.

Is the Fun Park near the beach?
Yes, the beautiful beach of Holywell Bay is just a 10 minute walk from our park. The beach is owned by the National Trust and is dog friendly all year round.

Do you have any current vacancies at Holywell Bay Fun Park?
During the season we always welcome applications from motivated, cheerful individuals. You can download a copy of our application form on our recruitment page.