FAQ

Got a question for us? Here are some of the things we often get asked...

Is there parking at your attraction and do I need to pay?
Parking is available near the entrance to the Fun Park and is free of charge to customers of Newquay’s Holywell Bay Fun Park.

Are credit cards accepted and do you have a cash point?
We accept all major credit cards (except American Express). There is no minimum spend within the shop and kiosk.

Are pets allowed at Newquay’s Holywell Bay Fun Park?
We accept family friendly pets at Newquay’s Fun Park; dogs must be kept on a lead at all times.

Do you have baby changing facilities?
Yes, baby changing facilities are available next to The Diner.

Do you have any current vacancies at Holywell Bay Fun Park?
During the season we always welcome application forms from motivated, cheerful individuals. You can download a copy of our application form on our recruitment page.

Is there a meeting point for lost children?
We recommend that on arrival at the park you designate an area for meeting if your group should become separated. The Shop has a tannoy system should you need to make an announcement for your child.

What First Aid facilities are available at Newquay’s Holywell Bay Fun Park?
We have a basic first aid facility within our shop and arcade area.

Is there a discount for group bookings?
If you are planning a group visit to the Fun Park, please contact us prior to arrival to arrange a group discount. Non pre-arranged group discounts will not be given.

What should I wear for a day out in Newquay’s Fun Park?
We recommend wearing clothes that you can have fun and play in. Loose straps must be tied up on rides.

What happens if the weather is really bad?
Should there be extreme wet weather conditions during the day, the park may be closed in the interests of health and safety. This information will, however, always be communicated as quickly and efficiently as possible to all guests on site. If you are in any doubt, please contact us before you set out to avoid disappointment.

Newquay’s Holywell Bay Fun Park is fundamentally an outdoor attraction in Newquay, but there are still areas that can be enjoyed when the weather is not so great. Jolly Tots is an indoor soft play area located next to The Diner.

What times does the park open/close?
The park opens at 10.30am, please see our Opening Times page to confirm the days we are open. The closing times will be communicated on boards within the park.

Are there any restrictions on the rides and attractions?
Certain height and weight restrictions apply on some attractions. Use our height filter on the rides page to confirm the available attractions for you or your child’s height.

Are there any places to eat and drink within the Fun Park?
We pride ourselves on offering high quality eateries within our park to ensure your day out in Newquay is enjoyable as possible. The Diner offers a laid-back family friendly atmosphere within indoor and outdoor seating. Daisy’s ice cream parlour offers a wide range of ice-creams in a stylish parlour. At the neighbouring Golf Club, Woody’s offers a wide range of food and beverages.

Do you cater for young children?
We pride ourselves on offering a great, fun-packed day out in Newquay. We are home to a fantastic selection of rides and attractions for all age ranges – so plenty to keep the young ones entertained for the entire day out!

Do you provide access for those with disabilities?
Please refer to the accessibility section of this website.

Can I buy my tickets in advance?
We do not currently offer online ticketing to our Newquay attraction. Entrance is free and daily wristbands and pay-as-you-play cards can be purchased from our Shop on arrival.

What happens if I lose an item of property within the park?
Lost property will be kept in the Fun Park shop or Manager’s Office for the season. If not claimed by the end of the year, lost property will be sent to the local charity.

How long are the queues?
Queue times will vary depending on the time of year, the popularity of the ride in question and the amount of guests we have in the park at any given time. Please contact us to check which days we expect to be busy or refer to the opening dates on this website.

Can I return to my car once I have paid and entered Newquay’s Holywell Bay Fun Park?
Once in the Park you are free to leave and re-enter at any time.

Can I bring a picnic on my day out in Newquay.
Guests are welcome to bring their own picnics and there are lots of areas where these can be enjoyed.

Is the Fun Park near the beach?
Yes, the beautiful Holywell Bay Beach is located just 10 minutes walk from our Newquay attraction. The beach is owned by the National Trust.

Where do I purchase the wristbands?
Wristbands and pay-as-you-play cards are available from our Gift Shop. On arrival, follow signs to ‘pay and play’.

I’m bringing my two children. Do I need to buy a wristband to accompany them on the rides?
Only those playing need to pay at our attraction so if parents are just watching there is no need to purchase a wristband. However, many of our rides and attractions are great fun for adults and children alike so we would recommend mum and dad getting a wristband too and joining in the fun! Family wristbands are available at discounted rates. Please see our pricing pages for more details.

“We don’t stop playing because we grow old; we grow old because we stop playing.” George Bernard Shaw